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Is CDI the new CRM?


CRM and CDP offer only partial solutions to today’s multi-contact customer interactions and a more granular approach is needed. Customer data infrastructure (CDI) promises to provide the critical capabilities now needed to win and keep customers but does it deliver the greater data-informed decisions now required to increase customer engagement and revenue? CDI is a […]

Metal manufactured products to see highest growth by 2030


The iron, lithium and battery segments account for the majority of the global metal & metal manufactured products market. The lithium segment is expected to register the highest CAGR of 16.4 per cent during the forecast period to 2030, owing to electrification of vehicles that attract significant volume of lithium-ion batteries, according to a new report […]