Close this search box.

Automation boosts productivity and turnover for food manufacturer


Automation with digital technology has helped Firstplay Dietary Foods improve productivity and profit thanks to Made Smarter support.

Firstplay Dietary Foods invested in automation technology to boost production of low protein products for people with metabolic conditions like Phenylketonuria (PKU) which leave people unable to eat protein without risking brain damage.

With a growing international demand the business has invested £120,000 in new digital machinery, increasing its blending capacity, while replacing a manual weighing and packing process with automation.

The business was supported by grant funding from Made Smarter’s North West adoption programme, a government funded industry-led initiative helping SME manufacturers invest in new technology and digital skills.

As a result, Firstplay has increased production capacity 10-fold, reduced human error and waste, and is forecast to increase turnover by 30 per cent. In addition, two operators are now focussed on more value-add activities such as sales and complex packing tasks.

Tom Fletcher, managing director, said: “Our growth has been organic with only occasional investment to update our production processes. Our partnership with Made Smarter changes that. We have a long-term strategy and a digital roadmap to follow to achieve those goals.

“By replacing a manual low-skilled task with automation, we are able to do much more with the resources we have, as well as upskilling our existing staff, which to a small business is extremely valuable.”

Firstplay was established in 1993 by Steve and Linda Fletcher to help people living with PKU, an inborn error of metabolism which affects roughly 1 in 10,000 people in the UK.

With ambitions to target emerging markets in China, the Middle East and America, Firstplay needed to address its manufacturing productivity and efficiency challenges. But a key bottleneck in the production process was the manual weighing and packing of certain products which had a limited capacity of about 600 packets per day, and was open to errors and waste.

With grant support from Made Smarter, Firstplay invested in a powder packaging machine, which includes an automated multi-head weigher and powder filler. It works by loading the product through a hopper, digitally weighs and corrects the amount of product, and then dispenses and seals it into a bag before delivering it for boxing.

The new equipment also introduced a live data feed, giving management real-time overview of variables such as the running speed of the equipment, total giveaway, and average weights over the course of a shift.

The outcome has been transformative, increasing the number of sachets it can produce from 600 per day to 6,000 sachets per day. Digital process control means that packets are more consistently filled, improving quality and reducing waste, both in time and in packaging materials

With a roadmap to digital transformation in hand, Firstplay is now exploring a series of projects including data and systems integration technology to link its new machinery with a barcode scanning system for stock control, and implementing business and production software for better data analytics to improve production efficiency.

Donna Edwards, Made Smarter’s north west adoption programme director, said: “We are delighted to be supporting Firstplay on the first stage of its digital transformation. It is a  fantastic example of a business using technology to automate a process, creating growth and upskilling existing roles, while laying the foundation for further improvements.”

CTS The industrialisation of IT
CTS - Industrialisation of IT
Related Posts
CTS The industrialisation of IT
Others have also viewed

UK businesses see boosting connectivity as integral to growth

Study reveals a great opportunity for alternative network providers (AltNets) to meet growing demand for ...

Germany Energy Efficiency Act demonstrates importance of data centre supply chain collaboration

Following the signing into law of Germany’s Energy Efficiency Act (EnEfG), energy solutions specialist Aggreko ...

Systemair look to Infor’s cloud solution to deliver more sustainable products

Systemair is moving its core business system to Infor CloudSuite Manufacturing, aiming at smoother integration ...
Data Centre

Vertiv collaborates with Intel on liquid cooled solution

Vertiv is collaborating with Intel to provide a liquid cooling solution that will support the ...